Questions, answered with clarity.

VendorEye is an AI-native vendor lifecycle management platform that helps organizations discover, onboard, verify, assess, approve and continuously govern vendors through one controlled process.

VendorEye removes the manual work that sits between procurement systems, email, spreadsheets, vendor portals, documents and approval teams. It creates one governed workflow and evidence trail for every vendor.

VendorEye is designed for enterprises managing large or complex third-party ecosystems, including:

• Real estate and construction groups
• Healthcare organizations
• Service marketplaces and aggregators
• Events and hospitality companies
• Retail, distribution and trading groups
• Multi-entity enterprises
• Regulated and compliance-intensive businesses

VendorEye is a vendor intelligence and governance layer. It supports vendor discovery, onboarding, due diligence, assessments, sourcing and lifecycle monitoring while complementing existing procurement and ERP systems.

Not necessarily. Your ERP can remain the system of record for transactions, purchase orders, payments and financial master data. VendorEye adds the vendor lifecycle, evidence, workflow and decision-intelligence layer.

VendorEye is designed to coexist with existing enterprise systems through controlled data exchange and APIs. Integration scope depends on the systems, data objects and workflows required.

A traditional portal primarily collects information. VendorEye helps govern the entire process: collecting evidence, applying policies, coordinating assessments, routing approvals, identifying exceptions and maintaining an auditable vendor record.

Vendors can be invited through a structured onboarding process. Organizations may also identify potential vendors through existing business channels and internal vendor records.

Yes. Invited vendors can use a guided supplier-facing journey to submit their business information, documentation and required responses.

Yes. Organizations can configure different requirements for categories such as contractors, consultants, medical suppliers, service professionals, logistics providers or technology vendors.

Yes. Onboarding requirements and workflows can be configured around the relevant category, entity, geography and internal policy.

VendorEye creates structured vendor records and provides a governed review process. The specific duplicate-detection approach depends on the data and integration configuration.

VendorEye can automate or coordinate:

• Vendor invitations
• Structured information collection
• Document requests
• Requirement and completeness checks
• Reminders and follow-ups
• Assessment assignment
• Approval routing
• Exception visibility
• Renewal and expiry notifications

Yes. Organizations can define required documents, assessment templates, qualification rules, reviewer roles and approval workflows.

Yes. A strategic supplier, independent service professional, contractor or regulated vendor can follow a different journey based on the organization’s policy.

VendorEye is designed to structure high-volume onboarding through repeatable policies, guided vendor journeys and exception-based review.

No. VendorEye removes unnecessary administrative work while preserving accountable human review and decision-making.

The supplier journey can support staged information and evidence submission. Exact behavior depends on the configured onboarding experience.

Yes. VendorEye can help identify incomplete requirements and support reminder-driven follow-up workflows.

Incomplete requirements can be surfaced for correction, follow-up or exception review before the vendor proceeds to the next stage.

Depending on organizational requirements, VendorEye can collect documents such as:

• Trade licences
• VAT and tax certificates
• Insurance certificates
• Bank-related documents
• Quality certifications
• Health and safety evidence
• Professional credentials
• Regulatory licences
• Policy acknowledgements
• Supporting assessment evidence

VendorEye supports document intelligence that can help extract and structure relevant information from submitted evidence.

Yes. Expiry information can be maintained against vendor records and used to surface upcoming or overdue renewals.

Yes. Vendors can be requested to submit renewed documents through the governed supplier process.

Yes. Vendor information, documents, assessment responses and workflow activity can be brought together within the vendor record.

VendorEye supports maintaining evidence and activity within the vendor lifecycle, helping teams understand what was submitted, reviewed and changed.

VendorEye coordinates the collection, review and approval of due-diligence information and evidence according to the organization’s policies.

VendorEye can support AML-risk evidence collection, assessment questions, exception routing and review workflows. Any external screening sources or providers should be confirmed as part of the implementation scope.

Where external screening is required, the screening provider, coverage, data sources and integration model must be defined during solution design. VendorEye can govern the resulting evidence, exceptions and decisions.

Not by default. Organizations control their approval rules and accountable decision-makers. VendorEye can route clear cases and surface exceptions, but the final governance model remains policy-driven.

Yes. Vendors can be routed into additional questionnaires, document requests, assessments and approval steps based on defined rules or identified exceptions.

Yes. Decisions, supporting evidence and reviewer actions can be maintained as part of the audit trail.

Yes. A low-risk office supplier should not require the same process as a contractor, healthcare provider or service professional entering a customer’s home.

No. VendorEye helps organizations execute their own policies and workflows. Customers remain responsible for defining applicable legal, regulatory and compliance requirements.

Organizations can configure assessments for areas such as:

• Commercial capability
• Information security
• Data privacy
• Health and safety
• Quality management
• Financial and operational risk
• Sustainability
• Business continuity
• Regulatory compliance
• Category-specific capability

Yes. Existing assessment structures can be configured within VendorEye, subject to implementation review.

Yes. Procurement, compliance, finance, legal, IT security, operations and other stakeholders can participate according to their assigned responsibilities.

Yes. Vendors can provide supporting documentation and evidence alongside relevant responses.

VendorEye can support recommendation rules and evidence summaries. Final decisions can remain with authorized reviewers.

Yes. Reassessments can be aligned with policy cycles, document renewals, material changes or identified risk events.

Yes. Approval workflows can reflect category, risk, entity, business unit and internal delegation requirements.

Yes. Responsibilities can be separated so that the person preparing or reviewing a record is not necessarily the person providing final approval.

Yes. Multi-entity organizations can define governance appropriate to their operating structure.

The vendor record can be returned for clarification or additional evidence without restarting the entire process.

Yes. Workflow status and pending actions can be surfaced to authorized users.

VendorEye can surface missing requirements, unresolved assessments, expired documents or pending decisions contributing to the blockage.

Vendor 360 is a consolidated view of the vendor’s identity, documents, assessments, opportunities, workflow history and relevant activity.

Yes, subject to permissions. VendorEye helps reduce fragmented records across procurement, compliance, finance and operations.

VendorEye supports ongoing lifecycle governance through document renewals, reassessments, alerts, workflow activity and evidence updates.

Vendor status and governance actions can be managed through authorized workflows according to organizational policy.

Vendor lifecycle workflows can include suspension, expiry, archiving and offboarding requirements based on the agreed configuration.

VendorEye’s verified strength is vendor information, onboarding, evidence, assessments, sourcing and governance. Any required performance-scorecard functionality should be confirmed against the proposed product scope.

Yes. VendorEye supports core sourcing workflows, including opportunity creation, supplier invitations, response collection and bid comparison.

VendorEye can assist with drafting opportunity content, which remains subject to human review and publication.

Yes. Invited suppliers can participate through a structured response process.

Yes. Responses can be organized for structured evaluation and decision-making.

VendorEye supports evaluation and decision workflows. Contract awards and commercial authorization remain controlled by the customer.

VAI is VendorEye’s AI-assisted intelligence layer, designed to reduce repetitive work across vendor documents, assessments, sourcing and workflow review.

Depending on the enabled workflow, AI can assist with activities such as:

• Extracting information from documents
• Summarizing assessment responses
• Drafting sourcing content
• Comparing structured responses
• Identifying missing information
• Explaining workflow blockers
• Organizing vendor evidence

Not by default. VendorEye is designed to support human judgment, accountability and policy-driven approvals.

VendorEye combines structured vendor forms, reusable records, guided workflows and document intelligence to reduce repeated typing and copying.

Yes. AI-assisted outputs should remain reviewable within the relevant business workflow.

VendorEye supports API-based integration for agreed systems, data objects and workflows.

Potential integrations include ERP, procurement, finance, identity, screening and enterprise data systems. Compatibility and implementation scope must be confirmed for each environment.

Yes. Migration can be planned based on source quality, field mapping, document availability and governance requirements.

This can be supported through an agreed integration workflow, subject to the target system and required data model.

Authorized users can work with supported reporting and export capabilities, depending on configuration and permissions.

Yes. VendorEye supports role-based access controls so users see and perform only the actions relevant to their responsibilities.

VendorEye is designed for controlled multi-entity and multi-tenant environments, with access aligned to the configured organizational structure.

VendorEye maintains workflow and user activity needed to support traceability and audit review.

Yes. Access to sensitive information can be governed through roles and permissions.

Hosting architecture, data residency and deployment requirements should be confirmed during the commercial and security review.

Identity and SSO requirements should be confirmed during solution design because supported configurations may depend on the customer environment.

Implementation time depends on process complexity, entities, categories, integrations, data migration and approval requirements. VendorEye first defines the priority workflows and then plans a phased rollout.

No. VendorEye can begin with a high-impact process such as vendor onboarding, document governance or assessments, then expand over time.

Yes. A focused rollout can establish policies, integrations and adoption before wider deployment.

Typical stakeholders include:

• Procurement
• Compliance and risk
• Finance
• Legal
• Operations
• Information security
• IT and enterprise applications
• Vendor-management teams

Training and enablement can be aligned to administrators, reviewers, approvers and vendor-facing teams as part of the implementation plan.

Supplier-facing experiences and platform configuration can be aligned with agreed organizational terminology and branding requirements.

Pricing depends on the agreed scope, including organizational structure, workflows, vendor volumes, users, integrations and deployment requirements.

Commercial thresholds depend on the selected package and implementation scope.

Yes. A tailored demonstration can be structured around your vendor categories, onboarding requirements, assessments and approval model.

A focused pilot or phased rollout can be considered where the objectives, scope, success criteria and production pathway are clearly defined.

Support arrangements can include onboarding assistance, administrator enablement, operational support and agreed service levels.

Begin with a discovery session covering:

• Your highest-volume or highest-risk vendor process
• Current systems and manual handoffs
• Required documents and assessments
• Approval and exception rules
• Integration requirements
• Desired rollout outcomes

Show us the vendor process your team still operates manually. We’ll show you what can be removed.