Terms of Use

Last updated: 8 September 2026.

These terms govern access to Vendoreye, a UAE-led business operated by AI7lab Tech Innovation Limited, a Dubai entity. Its parent is AI7lab (ai7lab.net), whose legal name is AI7lab Tech Evolution Pte. (Singapore). For further company information, contact hi@vendoreye.ae. “We” means AI7lab Tech Innovation Limited. If you act for an organization, you must have authority to bind it. Read our Privacy Policy. Acceptance of these terms is not consent to optional marketing or unrelated personal-data sharing.

1. Scope and contractual priority

Vendoreye provides business discovery, vendor onboarding, document and business verification, screening and monitoring, procurement workflows, tender discovery, bid management and reverse-auction functionality where enabled. Availability depends on your plan, permissions, configuration and supported sources. A signed order form, subscription agreement or data-processing agreement prevails over conflicting general terms for its subject matter. These terms do not override mandatory legal rights.

2. Access and accounts

Your organization receives a non-exclusive, non-transferable right to use the service for its legitimate business activities within its plan. Keep credentials secure, assign appropriate access, promptly report suspected compromise and maintain accurate account details. You are responsible for authorized users and activity under your control, subject to applicable law and our own responsibilities.

3. Your information and permitted processing

You retain your rights in submitted information. You authorize the processing, storage, reproduction and display reasonably necessary to provide the features you use and the public visibility you expressly select, subject to confidentiality, privacy and contractual restrictions. You must have the rights and lawful authority to submit information about businesses, directors, owners, employees and other individuals.

This permission is not an unrestricted transfer of ownership or a license to exploit confidential documents. Private customer-controlled information remains subject to the customer’s instructions and applicable agreement. The recommendation and introduction purposes described in our Privacy Policy do not authorize reuse of private bids, identity or bank evidence, or screening reports for unrelated advertising. Required notices and lawful grounds, including separate consent where required, must exist before any new use.

4. Directory and business discovery

Find Vendors, public profiles and category pages may contain information supplied by businesses or obtained from public or third-party sources. Listings are not endorsements, verification guarantees, promises of availability, or evidence of an account or commercial relationship with Vendoreye. Public fields may be indexed by search engines. Confirm identity, capability and commercial suitability before relying on a listing. Corrections and ownership disputes can be raised through our contact channel; a claim does not establish ownership until the applicable checks are completed.

5. Verification, screening and monitoring

Automated and AI-assisted outputs support, but do not replace, professional judgment and authorized human decisions. Source coverage, matching, document interpretation and findings can be incomplete or incorrect. Continuous monitoring means scheduled ongoing checks for enrolled vendors, currently described as weekly; it is not a guarantee of real-time coverage of every directory business. Authorized buyer users can review relevant reports within their workspace.

A PEP connection, adverse-media mention or potential match does not prove wrongdoing. Users must verify identity and context, review supporting evidence and apply their own lawful approval and escalation procedures. Vendoreye does not guarantee regulatory compliance, certify that a business is risk-free, or provide legal or financial advice.

6. Tender discovery, bids and reverse auctions

Public tender discovery may summarize external notices. Confirm original notices, amendments, eligibility, deadlines and submission instructions with the issuing authority. Discovery or a platform account is not an application, invitation or award. Buyer-created opportunities and reverse auctions follow the applicable event rules.

Participants are responsible for authorized, accurate submissions and compliance with deadlines and event conditions. An auction price ranking is not automatically an award or binding purchase contract; legal effect depends on the disclosed event rules and applicable agreement. Buyers remain responsible for evaluation and award decisions. Do not collude, manipulate bids, impersonate suppliers or disclose confidential competitor information. Vendoreye is not automatically a party to a buyer-supplier contract or responsible for either party’s performance.

7. Recommendations and third-party services

Vendoreye may suggest relevant opportunities, services or value propositions from itself, AI7lab or selected third parties using information permitted under the Privacy Policy. Recommendations do not guarantee best value, savings, eligibility or results. Sponsored placement or referral interests will be disclosed where applicable.

A partner introduction involving personal contact details requires the authorization or other lawful basis described in the Privacy Policy. You decide whether to engage a provider and should review its terms and privacy notice. Unless expressly agreed otherwise, the provider supplies its own services under a separate contract; affiliation or recommendation does not make Vendoreye the supplier or guarantor.

8. Acceptable use and intellectual property

Do not use the service unlawfully; upload information without authority; bypass access controls; scrape restricted records; redistribute licensed or confidential information without permission; probe security without authorization; introduce malicious content; or disrupt other users. Public visibility does not waive privacy, intellectual-property or database rights. Vendoreye and its licensors retain rights in the platform and their own content. Your organization retains its rights in its submissions.

9. Fees, availability and suspension

Pricing, taxes, billing, renewals and cancellation terms follow your signed order form or applicable subscription agreement and the relevant offer. We aim to maintain availability and communicate planned maintenance where practical; support and service levels depend on your agreement. We may restrict access proportionately to address unlawful use, security risks or material breach, with notice where practicable and subject to applicable contractual rights.

10. Termination and data

Termination rights follow the applicable agreement. We will provide a reasonable data-export window as set out there, subject to lawful restrictions. Retention, deletion and permitted continued processing follow the Privacy Policy, customer instructions and applicable law. Closing an account does not necessarily remove independently sourced public business information; listing concerns can be raised separately. Confidentiality and provisions intended to survive termination continue to apply.

11. Liability

Subject to express commitments in your agreement and mandatory law, the service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, total liability under these terms is limited to fees paid by your organization in the twelve months preceding the claim. Neither party is liable for indirect, incidental, special or consequential loss, including lost profits or data, to the extent such exclusion is lawful. Nothing excludes liability that cannot lawfully be limited, including applicable liability for fraud or willful misconduct.

Each party indemnifies the other for third-party claims arising from its own breach, misuse or intellectual-property infringement, to the extent caused by that party and permitted by law, subject to any controlling agreement. This does not transfer responsibility for our own unlawful processing to a customer.

12. Governing law, updates and contact

Unless your signed agreement provides otherwise, these terms retain the existing choice of United Arab Emirates law, without excluding mandatory protections. The parent company’s Singapore location does not by itself change the governing law or contracting entity.

We will publish dated revisions and notify users of material changes as required by law or contract. Where agreement or additional privacy consent is required, we will obtain it before relying on the change. Contact hi@vendoreye.ae with questions.