Support
We're here when something isn't working the way it should.
No ticket queue, no bot — a message to a real person who can actually fix it.
Check the Help Center first
Many common questions are already answered there — often the fastest path to an answer.
Browse FAQs →Email support directly
Describe the issue and we'll get back to you as soon as we can.
hi@vendoreye.ae →Something urgent?
Say so up front if it's blocking a live vendor review or active sourcing event.
Use the contact form →What to include
Helps us fix it faster.
- Your organization name
- What you were trying to do
- The affected page, time and what happened instead — a redacted screenshot helps; never send passwords, bank details or confidential vendor documents
What to expect
We read and respond to every message ourselves. Response times vary with volume, but issues affecting live vendor reviews or active sourcing events get priority.
Account or billing
For anything related to your plan or billing, reach out to sales@vendoreye.ae.