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Air Cargo Services

Writing an RFQ for UAE air cargo services

In brief

An air cargo RFQ should define the actual shipment and receiving outcome, not only request a rate per kilogram. Suppliers need accurate packing data and service boundaries to propose a meaningful route. The buyer needs to see which milestones are confirmed, which depend on readiness and which activities remain outside the offer.

An air cargo RFQ should define the actual shipment and receiving outcome, not only request a rate per kilogram. Suppliers need accurate packing data and service boundaries to propose a meaningful route. The buyer needs to see which milestones are confirmed, which depend on readiness and which activities remain outside the offer.

Supply the cargo and time requirements

State contents, package counts, dimensions, weights, origin and destination. Mark estimated data and identify when final packing will be confirmed. Describe the required delivery outcome and distinguish business constraints from preferences.

Ask the supplier to identify acceptance or specialist-review questions. Do not use a vague description to avoid a cargo requirement. Qualified personnel should resolve classification, packing or handling issues where applicable.

Define the door-to-door responsibilities

List collection, document coordination, airport handling, air movement and final delivery as applicable. Identify work managed by the buyer's other partners. A narrower airport-to-airport offer can be evaluated fairly when its boundary is explicit.

Name the receiving contact and relevant access or delivery conditions. Ask who confirms readiness at each end and how a missed dependency affects the proposed plan.

Request the complete pricing method

Ask for the chargeable-weight calculation, using the supplied dimensions and actual weight, and require the applicable basis to be stated. IATA's air-cargo tariff guidance explains that actual and volumetric weight can be relevant to charging; the buyer should obtain the calculation for the specific offer rather than assume a universal quoted unit.

Separate origin, movement and destination charges, with conditional items and quotation validity identified. Ask how changed packing or a revised service option is assessed and approved.

Specify status and acceptance evidence

Require clear booking, cargo-acceptance and actual-movement updates. Ask for airwaybill instruction control, delivery acknowledgement and a final account reconciliation. The receiver should receive actionable information before arrival, not only a tracking history afterward.

Include a hypothetical delay in cargo readiness and request the forwarder's response method. The RFQ should reveal who coordinates alternatives and obtains approval rather than invite an unsupported promise that every deadline is guaranteed.

Resolve missing assumptions consistently and retain accepted clarifications with the shipment instruction. The selected provider should know the cargo basis, service boundary and decision owners before collection. The buyer should be able to compare the full movement and judge delivery using agreed evidence, without treating a low headline rate or an attractive flight schedule as the complete air cargo service.

Related buying guides

Browse all Air Cargo Services guides.

Find businesses listed under Air Cargo Services on Vendoreye. Check each candidate’s actual offering, availability and relevant evidence. A directory listing is a starting point for evaluation, not an endorsement.

References and further reading

  1. IATA: air cargo tariffs and charging rules — www.iata.org

These references provide background and further reading. Verify current requirements with the relevant authority.

UAE supplier guides